You’ll need a valid ID, such as a driver’s license or passport, and a credit card for security purposes. Some locations may accept other forms of identification.

Yes, all rentals include helmets at no extra charge to ensure your safety. Optional gear, like knee pads, is available for a small fee upon request.

If a rented bike experiences issues, contact us immediately. Our team will either provide on-site assistance or offer a replacement, ensuring your journey is uninterrupted.

Yes, extensions are allowed depending on availability. Inform us in advance to check bike availability, and any additional charges will be calculated based on extended time.

Minors can rent bikes with parental or guardian consent. Special kids’ bikes and safety equipment are available to accommodate younger riders.